Netcare News

Fifty-nine percent of surveyed organisations in Australia and five other counties  report relying on human memory to manage passwords, and 42% say they use sticky notes.

The average cost of cybercrime to an Australian business is $276,323. It’s one of the biggest threats to a business and one that can take many forms.

In today’s digital world, and especially this year during the pandemic, a company’s website is vital to bringing in business. There are some retailers that are completely virtual, meaning if their site is down, their business might as well be closed.

Microsoft 365 offers several tools that companies can use, but it’s important to understand their strengths and weaknesses before you do a full file migration.

DNS security has become more critical as Domain Name Server requests have become a larger target for cyber criminals. While DNS is a vital function of how the internet works by connecting IP addresses to website URLs, it can also be manipulated and become a point of vulnerability.

Disaster recovery and business continuity planning should be considered a critical aspect of running a business. However, many organisations disregard it completely. Others have some kind of plan in place, but fail to grasp how time consuming the recovery process can be and the associated cost of downtime.

Not all IT service providers stress security as much as they need to. This not only leaves their own firm at risk it can leave their customers at risk as well.

Mobile use for work has gone beyond being a convenience to being vital to today’s WFH based environments. This means a formalized BYOD policy is more important than ever

Microsoft Small Business Server 2011 (SBS 2011) was released in December 2010 and has been incredibly reliable since then. But all good things come to an end and in January 2020, SBS 2011 reached "End of Life".

There are a number of challenges facing Australian businesses due to the pandemic when it comes to returning to a physical office space.

Microsoft Teams and SharePoint are both applications that pack a lot of productivity and collaboration power.

While moving to a completely remote workforce during pandemic shutdown orders was a sudden change that disrupted business operations in Australia and throughout the world, the adjustment back to offices is not quite as absolute or sudden.

The COVID-19 pandemic has not only disrupted life as we know it for months, it has changed business in its wake into a new hybrid model of office and remote working. As companies return to the workplace, they’re adjusting to this new altered reality.

Images help tell a compelling story in your sales, marketing, and presentation materials. They can also be cumbersome and confusing to manage if you don’t have a good system in place.

An old favorite from Microsoft just received a new name change that impacts its SMB and home subscriptions. After debuting in 2011 and leading the cloud office transition, Office 365 has been renamed to Microsoft 365.

NetCare Backup Success provides automated backup service for Microsoft 365, allowing you to easily recover accidentally or maliciously deleted data across Microsoft Exchange Online, OneDrive, Teams, SharePoint , Emails, Calendars and Contacts.

Do you have slow computers in your office that take ages to start up and that slow to a crawl whenever there's more than 1 or 2 apps running?

Have you noticed a problem with any of your email newsletters or CRM messages getting blocked recently? Or perhaps you’ve had a problem receiving email from a customer and having it go straight to a quarantine or junk folder?

Now that we're working from home and reducing visits to our customers, we need a new way to sign off on documents. It has become much more complicated to get people together, and as a result important contracts can be left in limbo waiting on a signature.

How many documents does your business create on a daily basis? It can really add up once you start counting all the word processing and spreadsheet files, marketing files, and emails.

Team messaging platforms have become especially popular with the growth of remote workforces. This is especially true during the changes brought about by the global pandemic, which have focused on social distancing.

Many businesses in Sydney and beyond have been on a cloud adoption mission over the last 5-10 years, as they ditch their on-premises platforms for more affordable and flexible cloud services

The new normal for almost all of our customers is to have at least 50% of their employees now working from home. For many, it's over 80% (Netcare for example).
Given the immediate rush to move everyone to some sort of remote working arrangement has passed, the next priority is to circle back around and make sure that our rapid introduction of work-from-home solutions hasn't compromised our business security.

Many of our customers are now running the 3CX VoIP based phone system. Yealink is our recommended brand of handsets because they're 3CX certified, they're good value for money and  they've got a good range of products to suit different business needs.