April 2024The request was executed in a timely manner and the results were what I expected. Thanks a lot, Great effort on this one.
Happy Customers
See what our Raving Fans say about us
April 2024Modem issue sorted quickly, thanks to John, Lenard and David for assisting!
April 2024Jay kept working on my issue even outside working hours (7pm Sydney time) to get the problem solved. Really appreciate that.
April 2024Leynard helped me this morning and was excellent. He tried everything possible and came up with the best result! I really appreciated his help and patience. Tristan.
April 2024Always a very good experience dealing with Netcare.
April 2024John went above and beyond to ensure Josephine's iPad was ready for her meeting. He stayed back until 8.45pm. A very big THANK YOU on behalf of Josephine.
March 2024Excellent customer service and problem was fixed in a timely manner.
March 2024Ardy was very helpful. It was a quick response and action. Thank you.
March 2024Thank you for saving my day!
March 2024Thank you so much for the prompt response, it is greatly appreciated. As always John Sun's assistance and guidance was of the highest standard. Clear, precise and easy to follow information made my issue an easy fix.
March 2024Melchor did a fantastic job managing this process and provided clarity at every stage.
February 2024Leynard and Phillip have been very helpful in finishing this very complex ticket. Thank you.
February 2024Awesome service! I was helped straight away as it was an emergency! I really appreciated it!
February 2024Leynard is great! He's always very helpful and happy to explain something again if needed.
February 2024Staff are always friendly, quick to respond and very efficient and helpful at fixing my issues whether too big or small.
February 2024Helpful and always pleasant to deal with.
February 2024Great work as always, thank you Jay for the great assistance.
January 2024Great service, speedy response and quickly fixed issue.
January 2024Excellent, prompt attention by Jason to update the VPN on my laptop this morning, Thanks so much!
January 2024Thank you Jason for getting on to my issue so quickly as I am working from home it was quite urgent and he completed my task efficiently and quickly.
December 2023Always a professional but fun experience with Leynard! Very knowledgeable and explains things perfectly.
December 2023Thank you so much for the prompt action and follow up call to advise me that it's been done. Great work.
December 2023Great response time for an urgent request, clarification provided on the matter was greatly appreciated.
November 2023Fantastic quick response and action, very pleased.
November 2023You guys are amazing, talented and so happy and friendly to deal with.
December 2023Great service this morning from Leynard. I submitted a request for assistance and his prompt response gave me time to submit an urgent notification while also allowing me to continue work on a critical tender. My sincerest thanks to Leynard for all his help, this isn't the first time he's helped me out of trouble.
December 2023Jason was very helpful and quick to fix my issue - even though it was not a simple fix. He was very polite, and I appreciate the help that he gave me. He also explained why there was an issue which was very helpful for me to understand. I would be so happy to speak to Jason again if I needed help from Netcare. THANK YOU!
December 2023The problem with my computer was picked up on your end before I could even report it. Leynard remotely connected to my computer and resolved the problem within a few minutes. His knowledge, competence and politeness were exemplary. Great work Leynard.
December 2023My request for assistance was dealt with and completed in the one call. This simply meant I didn't suffer any delays while I waited for assistance. Thanks.
November 2023James was very helpful, patient and figured out the solution on his own accord! Happy to have such great IT support.
November 2023Leynard is knowledgeable, efficient and very quick to respond/complete task. As always, a pleasure to work with. Thankyou.
October 2023Ardy & Michael were absolutely amazing. This was not an easy problem to solve- 3 different programs were involved. They both worked on it to get it fixed and Ardy kept checking in and kept me on track for what I needed to do. Champions! Ardy was so helping, patient and responsive whenever I phoned.
October 2023Excellent! Jumped on the task quickly, which was urgent and short in time. As usual, great service, Thank you.
October 20237.30am and quickly put through to Leynard who is always great to deal with. Fixed my Outlook issue in 10 minutes and I was back to work.