November 2024Prompt response to urgent query.
Happy Customers
See what our Raving Fans say about us
November 2024Absolutely great assistance in protecting our systems.
November 2024Thank you Netcare for your prompt action and response.
November 2024David was very calm and helpful when I rang in a panic this morning after someone had deleted a folder with a lot of hours work lost. All recovered now, very much appreciated. Thank you.
October 2024First day - always going to be issues - thanks for making it easier.
October 2024Great help from IT. Really quick response. Thank you.
October 2024Kudos to your team! Always makes sure all my concerns are addressed properly. Thank you very much!
October 2024James was polite and efficient!
October 2024I needed information this morning urgently and Leynard helped within the time frame I required and I'm most grateful to him for his professionalism and understanding.
October 2024Fast and fantastic assistance to protect our systems.
September 2024Always great!
September 2024Fantastic, quick response, thank you to all.
September 2024Very patient and helpful.
September 2024It was a pleasure to deal with Leonard. He fixed my PC in a very timely manner and was very pleasant to deal with.
September 2024Great service! Very quick, concise, and effective. Thank you!
August 2024Great service - very prompt ensuring all issues were resolved.
August 2024I commend Leynard for his excellent assistance with setting up my work tablet. His clear guidance and patience made the process smooth and efficient. I truly appreciate his support and effort. Thankyou!
August 2024Great assistance thank you for all the support.
August 2024Good communication and resolved my problem promptly.
August 2024Prompt, excellent service as always from John.
August 2024Thanks Leynard for setting up the two new workstations, and awesome support.
August 2024John is always on hand to assist with little to no notice. Nothing is ever too much trouble for John. He is very knowledgeable and is able to resolve the issue or offer an appropriate solution.
July 2024Always a pleasure to deal with. Thanks for the help!
July 2024You need to add a fourth smiley feedback point for 'Excellent', I'd click that one. Thanks guys.
July 2024Leynard was very helpful getting my new device set up with no fuss, everything was swapped over from old to new without any issues.
July 2024Ardy was really helpful once again! Absolute superstar :D
June 2024Exceptional support provided by John as always. Very reliable, efficient and solutions oriented.
June 2024Amazing - very fast, works perfectly, great instructions, follow up phone call.
June 2024Leynard, James and the team are one step ahead of me. They take the initiative to make IT life easier for all of us. Thank you. A great result.
June 2024John never disappoints! Fast, friendly phone support that ALWAYS works. Thank you John, not sure what we'd do without you mate!
May 2024Amazing work as always and in a timely manner.
May 2024Jason was fantastic!! I rang with a time sensitive emergency and he helped me straight away. Jason was highly efficient and professional. I really appreciated him helping me the way he did and in the time I needed.
May 2024Prompt response from technician, polite and professional, issue resolved within 2 mins.
May 2024It was a quick, friendly and great service from Philip.
May 2024Every time I call Netcare, they fix my problem ASAP. I would like to thank them for great service.
May 2024Fast and professional service.
May 2024Excellent response time (40min resolution) and great documentation.
May 2024James did a great job and preempted my new request last time!
April 2024The request was executed in a timely manner and the results were what I expected. Thanks a lot, Great effort on this one.
April 2024Modem issue sorted quickly, thanks to John, Lenard and David for assisting!
April 2024Jay kept working on my issue even outside working hours (7pm Sydney time) to get the problem solved. Really appreciate that.
April 2024Leynard helped me this morning and was excellent. He tried everything possible and came up with the best result! I really appreciated his help and patience. Tristan.
April 2024Always a very good experience dealing with Netcare.
April 2024John went above and beyond to ensure Josephine's iPad was ready for her meeting. He stayed back until 8.45pm. A very big THANK YOU on behalf of Josephine.
March 2024Excellent customer service and problem was fixed in a timely manner.
March 2024Ardy was very helpful. It was a quick response and action. Thank you.
March 2024Thank you for saving my day!
March 2024Thank you so much for the prompt response, it is greatly appreciated. As always John Sun's assistance and guidance was of the highest standard. Clear, precise and easy to follow information made my issue an easy fix.
March 2024Melchor did a fantastic job managing this process and provided clarity at every stage.
February 2024Leynard and Phillip have been very helpful in finishing this very complex ticket. Thank you.